Question 1

What messaging channels does Convotic support?

Accepted Answer

Convotic supports Instagram, WhatsApp, Messenger, LINE, and Telegram. All conversations are captured in one unified inbox and every person who messages you becomes a contact automatically.

Question 2

How does the sync work?

Accepted Answer

Convotic uses official platform APIs to receive your conversations in real-time. When a new message arrives on any connected channel, we automatically create or update the corresponding contact and log the conversation.

Question 3

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption for all data in transit and at rest. We only request the minimum permissions needed from each platform to sync your messages. We never share your data with third parties.

Question 4

Can I connect multiple social channels?

Accepted Answer

Yes! The number of channels depends on your plan. The Free plan includes 1 channel, Starter supports up to 3, and Pro gives you unlimited channels. All conversations flow into your single Convotic inbox.

Question 5

Can I cancel anytime?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees.

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